Who we are
Toadpit Medical Services (Events) Ltd is a provider of event medical cover across the UK.
We act as a data controller, meaning we determine how and why your personal data is processed.
Introduction
We at Toadpit Medical Services (Events) Ltd (“we”, “us”, “our”) are committed to protecting your privacy.
This Privacy Policy explains how we collect, use and safeguard your personal data when you visit or interact with our website and services.
Information We Collect
We may collect personal information you provide directly, such as:
• Identity and contact details: name, email, phone number, address
• Professional credentials: registration details for clinicians
How We Use Your Data
We process personal data for purposes including:
• To provide our services (patient transfers, event cover, training)
• To respond to enquiries or booking requests
• To administer contracts, billing and training records
• To comply with legal and regulatory obligations (such as DBS checks)
• To improve our services, including through anonymised site analytics
Legal Basis for Processing
We rely on one or more of the following bases under data protection law:
• Contractual necessity for bookings and agreements
• Legal obligations such as employment or safety checks
• Legitimate interests such as improving our services and website
Data Sharing and Disclosure
Your personal data may be shared with:
• Trusted healthcare partners and subcontractors involved in service delivery
• Regulatory bodies or law enforcement where required
• Professional and training bodies for qualifications or compliance
• IT, payroll and administrative providers
We do not sell or rent your personal data to third parties.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected,
including legal, accounting or reporting requirements.
Data is reviewed and securely deleted when no longer needed.
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request erasure in certain circumstances
• Restrict or object to data processing
• Request data portability where applicable
• Withdraw consent at any time
To exercise these rights, please contact us using the details below.
Data Security
We apply appropriate technical and organisational measures, including encryption, secure storage,
access controls and staff training, to protect your data.
Complaints
If you have concerns about how we use your data, please contact our Data Protection Officer.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be published on this page along with the effective date.
We encourage you to review it regularly.